Q. Will my charm tarnish or scratch?

A. Our charms are gold-plated using 18 carat gold on stainless steel. We have chosen this method as an alternative to solid gold as it’s more durable, more affordable and more versatile for different lifestyles.

Although our charms will maintain shine, we have included a soft polishing cloth made from 100% cotton for regular touch-ups so you can keep your charms looking in perfect condition. Gently rub across the surface of the charm until shine has been restored.

Like with any jewellery, we advise that you avoid water, perfumes, makeup and moisturisers as well as any prolonged exposure to chlorine, pools and spas.  Store jewellery in a tarnish-resistant jewellery box or the DÉROCHE  signature pouch which has been designed to avoid oxidation or tarnish mark.

Q. How can I stop my bracelet from stretching?

A. Our bracelets are made using clear bead chord quality elastic that is considered to be the most durable on the market. However, as it is elastic, repeated stretching may cause the bracelet to loosen. To prevent stretching we ask that you roll the bracelet over your hand - versus pulling or stretching - to remove it. This will ensure the bracelet keeps its shape.

Q. What’s the best way to care for my Crystal Intention Kit?

A. Each intention kit comes with the DÉROCHE sustainable signature pouch. While these beautiful crystals are naturally sturdy, we advise that you store them in the pouch to avoid chipping. It is also best to keep the crystals out of direct sunlight to prevent natural fading.

Q. How do I use my Crystal Intention Kit?

A. Cleanse & Set Intention.  Crystals are connected to their environment in the same way we are as humans. Therefore, before you use your luxe intention kit, it’s best to cleanse them first. You can do this in a number of ways:

  • Run them under water, closing your eyes and imagining white light washing over them, cleansing them of all energy and resetting them  
  • Burning sage or palo santo sticks (available in health stores or online) and moving the smoke around the crystals,
  • Leaving them on a windowsill under a full moon for 24 hours to cleanse and ‘recharge’ the energy

Once cleansed, you will need to set your intention for your crystals and these will differ depending on the kit you have chosen. For example, if you have chosen the ‘Make it Rain’ kit, which is designed to attract abundance, you may have an intention like ‘‘I attract abundance in all areas of my life, giving and receiving with ease”. Alternatively, if you have chosen the ‘Love Me Do’ kit, a sample intention may be ‘I attract and give love easily’.